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Privacy Policy

Privacy Policy for AQsure Malaysia

  1. Introduction

AQsure Malaysia values your privacy and is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our pregnancy and ovulation test products and services.

 

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information: Name, contact details (email address, phone number, and mailing address), and other identifiers provided when purchasing our products or interacting with our services.
  • Health Data: Information related to pregnancy or ovulation tracking that you choose to share with us through surveys, customer support, or digital tools.
  • Usage Data: Information about how you interact with our website or applications, such as device information, IP addresses, and browsing activity.

 

  1. How We Use Your Information

Your personal data is collected and processed for the following purposes:

  • To provide and deliver our products and services.
  • To communicate with you, including responding to inquiries, complaints, and customer support requests.
  • To improve our products and tailor our services to meet your needs.
  • To comply with legal and regulatory obligations.

 

  1. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties under the following circumstances:

  • With service providers who assist in delivering our products and services.
  • When required by law or regulatory authorities.
  • With your explicit consent.

 

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

  1. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse.

 

  1. Your Rights

Under the PDPA, you have the right to:

  • Access and correct your personal data.
  • Withdraw your consent for data processing (subject to legal and contractual restrictions).
  • Lodge a complaint with the relevant authorities if your privacy rights are violated.

 

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

  1. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: aqsuremalaysia@germax.com.my
  • Phone: +6012 972 1318
  • Address: AQsure Malaysia HQ
    Germax Sdn Bhd ( 61985-K)
    B8-2-1, Block 8, Jalan Teknologi 2/1A,
    Signature Park, Kota Damansara,
    47810 Petaling Jaya,
    Selangor Darul Ehsan,